REPAIR FORM

ATAL s.r.o. repairs the following ACTIGAS components:

REPAIR PROCEDURE

• The customer fills in the REPAIR FORM Then send the component to ATAL for repair diagnosis.

Delivery address:

Company name: ATAL s.r.o.
Contact person: Miroslav Trebicky
Street: Lesni 47
City: Tabor
ZIP: 39001
Country: Czech republic
Phone: +420 381 410 121

•  ATAL will diagnose the part and calculate the cost of the repair based on the cost of the technician's work (EUR 40/hour), cost of spare parts and transport back to customer. 
• ATAL will offer the repair price to the customer.

1. If the customer agrees to the repair price by sending a repair order:

• ATAL will issue an advance invoice including the cost of the repair and the cost of return shipping and send it to the customer.
• ATAL will carry out the repair.
• Upon receipt of payment, ATAL will send the repaired part back to the customer within 30 days.
• The repair warranty is 3 months.

2. If the customer refuses the repair price or if the part is beyond repair:

• ATAL will invite the customer to indicate whether he requires the unrepaired part to be sent back.
• If the customer refuses to send back the defective part -> ATAL issues an invoice for the diagnostics and creates a disposal report, which is sent to the customer together with the invoice for payment.
• If the customer require the part to be sent back -> ATAL issues an advance invoice for the diagnostics and return shipping, which will be sent to the customer.
• ATAL will send the unrepaired part back to the customer after payment of this advance invoice, within 30 days at the latest.

Price of diagnostics before repair:

^{The prices are without VAT}

In case of any questions, please contact trebicky@atal.cz